Privacy Policy

bp77 is committed to protecting the privacy of every player who accesses our online casino and sports betting platform in Bangladesh. This Privacy Policy explains in clear terms how we collect, process, store, and protect your personal information whenever you use our website, mobile platform, or any of our associated services.

By registering an account, making a deposit via bKash, Nagad, or Rocket, or otherwise using bp77 services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our platform immediately. We strongly encourage all users to review this document thoroughly before participating in any games or transactions on our site.

To provide you with a secure, personalised, and compliant gaming experience on bp77, we collect certain categories of personal information. The types of data we may collect include the following:

• Identity information: full name, date of birth, nationality, and a copy of a government-issued ID for age and identity verification purposes (21+ only).
• Contact details: email address, phone number, and residential address including city (Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, or elsewhere in Bangladesh).
• Financial data: payment method details (bKash number, Nagad number, Rocket account) and transaction history as required for deposits and withdrawals.
• Technical data: IP address, browser type, operating system, device identifiers, and cookie data collected automatically when you access our site.
• Gameplay data: betting history, game preferences, session duration, wagering patterns, and account activity logs.

We collect this information either directly from you at the point of registration or deposit, automatically through our platform's technical systems, or in some limited cases from third-party identity verification providers who help us maintain the integrity and security of our service.

bp77 uses the personal information we collect solely for legitimate operational and compliance purposes. Specifically, your data may be used for the following:

• Account creation and management: to register your bp77 account, verify your identity, and maintain your player profile in accordance with responsible gaming requirements.
• Transaction processing: to handle deposits and withdrawals via bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, and other supported payment channels quickly and accurately.
• Customer support: to respond to your queries, resolve disputes, and provide assistance regarding your account, games, or transactions.
• Fraud prevention and security: to monitor account activity, detect suspicious behaviour, prevent unauthorized access, and protect the integrity of our platform.
• Personalisation and service improvement: to tailor game recommendations, promotions, and offers to your preferences, and to analyse platform usage in order to continually improve bp77 services.
• Legal and regulatory compliance: to meet any obligations imposed by applicable laws or any lawful request from a competent authority, including age verification to ensure all players are 21 years of age or older.

bp77 understands that financial information is among the most sensitive data a player can share. When you make a deposit or request a withdrawal using bKash, Nagad, Rocket, Visa, Mastercard, or any other supported payment method, the relevant payment details are transmitted using industry-standard 256-bit SSL encryption. We do not store full payment credentials beyond what is strictly necessary to process your transaction and maintain a compliant audit trail.

We work exclusively with established, reputable payment processors and mobile financial service providers to ensure your money moves safely between your account and bp77. Transaction records are retained only for the period required to comply with applicable financial record-keeping obligations, after which they are securely deleted or anonymised.

bp77 does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. We may, however, share limited data in the following strictly defined circumstances:

• Service providers: trusted third-party vendors who assist with platform operations, payment processing, identity verification, or fraud detection, and who are contractually bound to process data only as instructed by bp77.
• Legal authorities: where we are required by law, court order, or other lawful process to disclose certain information to a government body or law enforcement agency.
• Business transfers: in the event of a merger, acquisition, or sale of business assets, your data may be transferred to the successor entity, subject to the same privacy protections outlined in this policy.
• Fraud and responsible gaming: in order to participate in industry-wide responsible gaming programs or to flag accounts associated with confirmed fraudulent activity, limited data may be shared with appropriate industry bodies.

In all cases, any data shared with third parties is limited to the minimum necessary to fulfil the stated purpose, and all such parties are required to maintain adequate data protection standards.

bp77 uses cookies and similar tracking technologies to improve your browsing experience and understand how players interact with our platform. Cookies are small text files placed on your device when you visit our site. They help us remember your preferences, maintain your session, analyse traffic patterns, and ensure key features function correctly.

We use strictly necessary cookies (essential for the site to function), performance cookies (to understand usage patterns), and functionality cookies (to remember your settings). You may configure your browser to refuse cookies; however, doing so may limit your ability to use certain features of the bp77 platform. We do not use cookies to collect information that can identify you beyond your use of this site.

bp77 respects your right to control your own personal information. As a registered user of our platform, you have the following rights with respect to the data we hold about you:

• Right of access: you may request a copy of the personal data bp77 holds about you at any time.
• Right to rectification: if any personal information we hold is inaccurate or incomplete, you have the right to request that we correct it.
• Right to erasure: in certain circumstances, you may request that we delete your personal data, subject to legal retention requirements.
• Right to restrict processing: you may ask us to limit how we process your personal data in cases where you contest its accuracy or object to its use.
• Right to data portability: you may request that we provide your personal data in a commonly used, machine-readable format so it can be transferred to another service.

To exercise any of these rights, please contact our support team at [email protected]. We will respond to all legitimate requests within a reasonable timeframe. Please note that exercising some rights may affect your ability to continue using certain features of bp77.

bp77 retains personal data only for as long as is necessary to fulfil the purposes outlined in this Privacy Policy, or as required by applicable law. For active accounts, we retain your data throughout the duration of your account's existence and for a defined period after it is closed, in order to resolve any outstanding disputes, comply with financial regulations, and maintain adequate fraud-prevention records.

When data is no longer required, it is securely deleted or irreversibly anonymised so that it can no longer be attributed to an identifiable individual. We regularly review our data retention schedules to ensure compliance with current best practice.

bp77 employs a range of technical and organisational security measures to protect your personal data against accidental loss, unauthorised access, alteration, disclosure, or destruction. Our platform uses 256-bit SSL encryption for all data in transit, secure server infrastructure, access controls limiting data access to authorised personnel only, and regular security audits to identify and address potential vulnerabilities.

While we take every reasonable step to secure your data, no online platform can guarantee absolute security. We therefore encourage players to choose a strong, unique password for their bp77 account, to avoid sharing login credentials with anyone, and to contact us immediately at [email protected] if they suspect any unauthorised activity on their account.

The bp77 platform may occasionally reference or mention third-party services such as payment providers or game studios. Please be aware that bp77 has no control over the privacy practices of any external party, and this Privacy Policy applies solely to data collected and processed by bp77 directly. We encourage you to review the privacy policies of any third-party service you engage with independently of our platform.

bp77 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or operational needs. When we make material changes to this policy, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered users via email or a prominent notice on our platform.

Your continued use of bp77 following any such update constitutes your acceptance of the revised Privacy Policy. We therefore recommend that you review this page periodically so that you remain informed of our current data practices. If you have any concerns about changes made to this policy, please contact us before continuing to use our services.

If you have any questions, concerns, or requests regarding this Privacy Policy or the way bp77 handles your personal data, our support team is available to assist you. We are committed to resolving all privacy-related queries promptly and transparently, in line with the trust our players across Bangladesh place in us.

Email us at: [email protected]